For better performance, the plugin caches pages for up to an hour. This can mean that changes you have made in onOffice enterprise sometimes do not appear immediately on your website. In such cases, it may help to clear the cache.
To clear the cache, either use the quicklink in the admin bar directly or navigate to onOffice > Settings and click the “Save changes and clear website cache” button at the very bottom. You don’t need to change any settings, just click the button.
Why do changes in onOffice enterprise do not appear on the website?
The plugin caches data for better performance for up to an hour. Please wait for an hour or clear the cache in the plugin settings.
Why are no properties found?
- No properties have been published for the website. In the “Marketing” tab, in the “Own website” box, set the “Publish” setting to “yes” and also set it to “Active” status?
- The API rights of the user are not set correctly.
- Empty onOffice plugin cache, other caching plugins and the browser cache.