{"id":3122,"date":"2022-10-27T09:15:53","date_gmt":"2022-10-27T07:15:53","guid":{"rendered":"https:\/\/wp-plugin.onoffice.com\/?page_id=3122"},"modified":"2023-06-16T10:12:50","modified_gmt":"2023-06-16T08:12:50","slug":"contact-person","status":"publish","type":"page","link":"https:\/\/wp-plugin.onoffice.com\/en\/advanced-features\/contact-person\/","title":{"rendered":"Contact person"},"content":{"rendered":"\n<h2 class=\"wp-block-heading\">Add a contact person on the detail page<\/h2>\n\n\n\n<p>If a contact person is assigned to the property in onOffice enterprise, this person will be displayed on its detail page. In the settings of the <a href=\"https:\/\/wp-plugin.onoffice.com\/en\/first-steps\/estate-detail\/\">detail view<\/a> you can set which fields are displayed.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">The contact person is missing or not displayed?<\/h2>\n\n\n\n<p>If you expect a contact person but do not see one, please check the following:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Make sure there is a <a href=\"https:\/\/de.enterprisehilfebeta.onoffice.com\/help_entries\/general-instructions\/assign-contact-person\/?lang=en\" target=\"_blank\" rel=\"noreferrer noopener\">contact person<\/a> linked with the property in onOffice enterprise.<\/li>\n\n\n\n<li>Make sure you have set the <a href=\"https:\/\/wp-plugin.onoffice.com\/en\/first-steps\/setup\/\">correct permissions<\/a> for the API user.<\/li>\n\n\n\n<li>Make sure that the contact person is a <a href=\"https:\/\/de.enterprisehilfebeta.onoffice.com\/help_entries\/broker-address-record\/?lang=en\" target=\"_blank\" rel=\"noreferrer noopener\">broker record<\/a> with contact type &#8220;Real Estate Agent&#8221;.<\/li>\n<\/ul>\n\n\n\n<div style=\"height:40px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n    <div class=\"togglecontainer enable_toggles faq\" itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/FAQPage\">\n\n        \n            <section class=\"av_toggle_section\" itemscope=\"itemscope\" itemprop=\"mainEntity\" itemtype=\"https:\/\/schema.org\/Question\">\n                <div role=\"tablist\" class=\"single_toggle\">\n                    <h2 data-title=\"Why are no requests for property being received?\" data-fake-id=\"#toggle-id-114672395-1\" class=\"toggler\" itemprop=\"name\" role=\"tab\" tabindex=\"0\" aria-controls=\"toggle-id-114672395-1\">\n                        Why are no requests for property being received?                        <span class=\"toggle_icon\">\n                            <span class=\"vert_icon\"><\/span>\n                            <span class=\"hor_icon\"><\/span>\n                        <\/span>\n                    <\/h2>\n                    <div id=\"toggle-id-114672395-1\" class=\"toggle_wrap\" itemscope=\"itemscope\" itemprop=\"acceptedAnswer\" itemtype=\"https:\/\/schema.org\/Answer\">\n                        <div class=\"toggle_content\" itemprop=\"text\">\n                            <p><span data-sheets-value=\"{\"1\":2,\"2\":\"Die Mails landen, sobald ein Ansprechpartner vom Typ Makler in der Immobilie hinterlegt ist, immer direkt bei diesem Ansprechpartner. Ist kein Ansprechpartner hinterlegt, wird die E-Mail, die in den Formulareinstellungen hinterlegt ist genutzt.\"}\" data-sheets-userformat=\"{\"2\":13185,\"3\":{\"1\":0},\"10\":0,\"11\":4,\"12\":0,\"15\":\"Roboto Mono\",\"16\":10}\">As soon as a contact person of the broker type is assigned to the property, the mails are always sent directly to this contact person. If no contact person is stored, the standard e-mail from the settings is used.<\/span><\/p>\n                                                    <\/div>\n                    <\/div>\n                <\/div>\n            <\/section>\n                    \n            <section class=\"av_toggle_section\" itemscope=\"itemscope\" itemprop=\"mainEntity\" itemtype=\"https:\/\/schema.org\/Question\">\n                <div role=\"tablist\" class=\"single_toggle\">\n                    <h2 data-title=\"Why is the contact person data not displayed on the property details page?\" data-fake-id=\"#toggle-id-114672395-2\" class=\"toggler\" itemprop=\"name\" role=\"tab\" tabindex=\"0\" aria-controls=\"toggle-id-114672395-2\">\n                        Why is the contact person data not displayed on the property details page?                        <span class=\"toggle_icon\">\n                            <span class=\"vert_icon\"><\/span>\n                            <span class=\"hor_icon\"><\/span>\n                        <\/span>\n                    <\/h2>\n                    <div id=\"toggle-id-114672395-2\" class=\"toggle_wrap\" itemscope=\"itemscope\" itemprop=\"acceptedAnswer\" itemtype=\"https:\/\/schema.org\/Answer\">\n                        <div class=\"toggle_content\" itemprop=\"text\">\n                            <ul>\n<li><span data-sheets-value=\"{\"1\":2,\"2\":\"Rechte des Ansprechpartners \/ API nicht ausreichend\"}\" data-sheets-userformat=\"{\"2\":13185,\"3\":{\"1\":0},\"10\":0,\"11\":4,\"12\":0,\"15\":\"Roboto Mono\",\"16\":10}\">Rights of the contact person \/ API not sufficient<\/span><\/li>\n<li><span data-sheets-value=\"{\"1\":2,\"2\":\"Die Immobilie hat keinen hinterlegten Ansprechpartner vom Typ \u201cMakler\u201d\"}\" data-sheets-userformat=\"{\"2\":13185,\"3\":{\"1\":0},\"10\":0,\"11\":4,\"12\":0,\"15\":\"Roboto Mono\",\"16\":10}\">The property does not have a stored contact person of the type &#8220;Real Estate Agent&#8221;.<\/span><\/li>\n<li><span data-sheets-value=\"{\"1\":2,\"2\":\"Die Felder wurden im Plugin nicht angelegt\"}\" data-sheets-userformat=\"{\"2\":13185,\"3\":{\"1\":0},\"10\":0,\"11\":4,\"12\":0,\"15\":\"Roboto Mono\",\"16\":10}\">The fields were not created in the plugin<\/span><\/li>\n<\/ul>\n                                                            <h3>Related links<\/h3>\n                                <ul>\n                                                                                                                        <li><a href=\"https:\/\/wp-plugin.onoffice.com\/de\/erste-schritte\/einrichtung\/\">Erste Schritte &#8211; Einrichtung<\/a><\/li>\n                                                                                                                                                                <li><a href=\"https:\/\/de.enterprisehilfebeta.onoffice.com\/help_entries\/makleradressdatensatz\/\">Enterprise Hilfe: Makleradressdatensatz<\/a><\/li>\n                                                                                                                                                                <li><a href=\"https:\/\/wp-plugin.onoffice.com\/de\/erste-schritte\/detailansicht\/\">Erste Schritte &#8211; Detailansicht<\/a><\/li>\n                                                                                                            <\/ul>\n                                                    <\/div>\n                    <\/div>\n                <\/div>\n            <\/section>\n                        <\/div>\n","protected":false},"excerpt":{"rendered":"<p>Add a contact person on the detail page If a contact person is assigned to the property in onOffice enterprise, this person will be displayed on its detail page. In the settings of the detail view you can set which fields are displayed. The contact person is missing or not displayed? If you expect a [&hellip;]<\/p>\n","protected":false},"author":4,"featured_media":0,"parent":2621,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"acf_templates.php","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-3122","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.7 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Contact person - onOffice WP-Plugin<\/title>\n<meta name=\"robots\" content=\"noindex, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Contact person - onOffice WP-Plugin\" \/>\n<meta property=\"og:description\" content=\"Add a contact person on the detail page If a contact person is assigned to the property in onOffice enterprise, this person will be displayed on its detail page. 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