{"id":3029,"date":"2022-08-01T14:14:39","date_gmt":"2022-08-01T12:14:39","guid":{"rendered":"https:\/\/wp-plugin.onoffice.com\/support-2\/"},"modified":"2023-11-16T09:21:51","modified_gmt":"2023-11-16T08:21:51","slug":"support","status":"publish","type":"page","link":"https:\/\/wp-plugin.onoffice.com\/de\/support\/","title":{"rendered":"Support"},"content":{"rendered":"\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-4v7a-bfa0fe674bc101144c2cec48fe93dca9\">\n.avia-section.av-4v7a-bfa0fe674bc101144c2cec48fe93dca9{\nbackground-repeat:no-repeat;\nbackground-image:url(https:\/\/wp-plugin.onoffice.com\/wp-content\/uploads\/2019\/09\/header-wordpress-plugin-screen-mockup.jpg);\nbackground-position:50% 50%;\nbackground-attachment:fixed;\n}\n.avia-section.av-4v7a-bfa0fe674bc101144c2cec48fe93dca9 .av-section-color-overlay{\nopacity:0.8;\nbackground-color:#69acdf;\n}\n<\/style>\n<div id='av_section_1'  class='avia-section av-4v7a-bfa0fe674bc101144c2cec48fe93dca9 main_color avia-section-default avia-no-border-styling  avia-builder-el-0  el_before_av_section  avia-builder-el-first  avia-full-stretch avia-bg-style-fixed av-section-color-overlay-active av-minimum-height av-minimum-height-25 av-height-25  container_wrap sidebar_right'  data-section-bg-repeat='stretch' data-av_minimum_height_pc='25' data-av_min_height_opt='25'><div class=\"av-section-color-overlay-wrap\"><div class=\"av-section-color-overlay\"><\/div><div class='container av-section-cont-open' ><main  role=\"main\" itemprop=\"mainContentOfPage\"  class='template-page content  av-content-small alpha units'><div class='post-entry post-entry-type-page post-entry-3029'><div class='entry-content-wrapper clearfix'>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-2dwu-c794bb1709ae31adba2a4dd280f8b8a0\">\n.flex_column.av-2dwu-c794bb1709ae31adba2a4dd280f8b8a0{\nborder-radius:0px 0px 0px 0px;\npadding:0px 0px 0px 0px;\n}\n<\/style>\n<div  class='flex_column av-2dwu-c794bb1709ae31adba2a4dd280f8b8a0 av_one_full  avia-builder-el-1  avia-builder-el-no-sibling  first flex_column_div av-zero-column-padding  '     ><style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-2e8wf7-b7a292992be225f561cd5ac2e1dd74b7\">\n#top .av_textblock_section.av-2e8wf7-b7a292992be225f561cd5ac2e1dd74b7 .avia_textblock{\ncolor:#ffffff;\n}\n<\/style>\n<section  class='av_textblock_section av-2e8wf7-b7a292992be225f561cd5ac2e1dd74b7 '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock av_inherit_color'  itemprop=\"text\" ><p style=\"text-align: left;\"><strong style=\"color: white;\">onOffice for WP-Websites Plugin<br \/>\n<\/strong><\/p>\n<\/div><\/section><br \/>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-k0gib5b2-c897771a2bfd979245300f607cb051b4\">\n#top .av_textblock_section.av-k0gib5b2-c897771a2bfd979245300f607cb051b4 .avia_textblock{\ncolor:#ffffff;\n}\n<\/style>\n<section  class='av_textblock_section av-k0gib5b2-c897771a2bfd979245300f607cb051b4 '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock av_inherit_color'  itemprop=\"text\" ><h1 style=\"text-align: left;\"><em>Support<br \/>\n<\/em><\/h1>\n<\/div><\/section><\/p><\/div>\n\n<\/div><\/div><\/main><!-- close content main element --><\/div><\/div><\/div><div id='av_section_2'  class='avia-section av-4v7a-2-8532df819f3444d7aff24f11b85a7173 main_color avia-section-default avia-no-border-styling  avia-builder-el-4  el_after_av_section  avia-builder-el-last  avia-bg-style-fixed container_wrap sidebar_right'  ><div class='container av-section-cont-open' ><div class='template-page content  av-content-small alpha units'><div class='post-entry post-entry-type-page post-entry-3029'><div class='entry-content-wrapper clearfix'>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-2yuev-6a7842aac50aecae109d532df32009b6\">\n.flex_column.av-2yuev-6a7842aac50aecae109d532df32009b6{\nborder-radius:0px 0px 0px 0px;\npadding:0px 0px 0px 0px;\n}\n<\/style>\n<div  class='flex_column av-2yuev-6a7842aac50aecae109d532df32009b6 av_one_full  avia-builder-el-5  el_before_av_two_third  avia-builder-el-first  first flex_column_div av-zero-column-padding  '     ><style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-k0gpqk52-351c8ce2628ae548eb96154f1e73eccb\">\n#top .av_textblock_section.av-k0gpqk52-351c8ce2628ae548eb96154f1e73eccb .avia_textblock{\ncolor:#69acdf;\n}\n<\/style>\n<section  class='av_textblock_section av-k0gpqk52-351c8ce2628ae548eb96154f1e73eccb '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock av_inherit_color'  itemprop=\"text\" ><h2 style=\"font-size: 28px;\">Trouble shooting<\/h2>\n<\/div><\/section><br \/>\n<section  class='av_textblock_section av-l0uukb4r-3815ba5944006b9756f460ff2cf8d863 '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><p>Wenn Sie Schwierigkeiten bei der Einrichtung des Plugins haben, pr\u00fcfen Sie bitte, ob Sie die <a href=\"https:\/\/wp-plugin.onoffice.com\/de\/erste-schritte\/\">ersten Schritte<\/a> befolgt haben.<\/p>\n<\/div><\/section><br \/>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-kcpwaqp2-64a080654ec12a598d73a109ca14a205\">\n#top .hr.hr-invisible.av-kcpwaqp2-64a080654ec12a598d73a109ca14a205{\nheight:15px;\n}\n<\/style>\n<div  class='hr av-kcpwaqp2-64a080654ec12a598d73a109ca14a205 hr-invisible  avia-builder-el-8  el_after_av_textblock  avia-builder-el-last '><span class='hr-inner '><span class=\"hr-inner-style\"><\/span><\/span><\/div><\/p><\/div><div  class='flex_column av-av_two_third-048119fdb636ea3d70edc0b975509c6c av_two_third  avia-builder-el-9  el_after_av_one_full  el_before_av_one_third  first flex_column_div  column-top-margin'     ><style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-2l9tcz-ceeb06a669bf74a898e89b17fab8e362\">\n#top .av_textblock_section.av-2l9tcz-ceeb06a669bf74a898e89b17fab8e362 .avia_textblock{\ncolor:#69acdf;\n}\n<\/style>\n<section  class='av_textblock_section av-2l9tcz-ceeb06a669bf74a898e89b17fab8e362 '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock av_inherit_color'  itemprop=\"text\" ><h2 style=\"font-size: 28px;\">Support-Formular<\/h2>\n<\/div><\/section><br \/>\n<section  class='av_textblock_section av-l0s8msp1-59c64a7f3fd56c1d62272ddb9da66105 '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><p>Wenn Sie ein Problem haben, f\u00fcllen Sie bitte das Formular aus, damit wir Ihnen bestm\u00f6glich helfen k\u00f6nnen.<\/p>\n\n<div class=\"wpcf7 no-js\" id=\"wpcf7-f4911-o1\" lang=\"en-US\" dir=\"ltr\" data-wpcf7-id=\"4911\">\n<div class=\"screen-reader-response\"><p role=\"status\" aria-live=\"polite\" aria-atomic=\"true\"><\/p> <ul><\/ul><\/div>\n<form action=\"\/de\/wp-json\/wp\/v2\/pages\/3029#wpcf7-f4911-o1\" method=\"post\" class=\"wpcf7-form init\" aria-label=\"Contact form\" enctype=\"multipart\/form-data\" novalidate=\"novalidate\" data-status=\"init\">\n<fieldset class=\"hidden-fields-container\"><input type=\"hidden\" name=\"_wpcf7\" value=\"4911\" \/><input type=\"hidden\" name=\"_wpcf7_version\" value=\"6.1.7\" \/><input type=\"hidden\" name=\"_wpcf7_locale\" value=\"en_US\" \/><input type=\"hidden\" name=\"_wpcf7_unit_tag\" value=\"wpcf7-f4911-o1\" \/><input type=\"hidden\" name=\"_wpcf7_container_post\" value=\"0\" \/><input type=\"hidden\" name=\"_wpcf7_posted_data_hash\" value=\"\" \/>\n<\/fieldset>\n<style>\nspan.wpcf7-list-item { display: block; }\nspan.wpcf7-list-item.first { margin-left: 1em; }\np {\nmargin: 0;\n}\n#top .input-text, #top input[type=\"text\"], #top input[type=\"input\"], #top input[type=\"password\"], #top input[type=\"email\"], #top input[type=\"number\"], #top input[type=\"url\"], #top input[type=\"tel\"], #top input[type=\"search\"], #top textarea, #top select { margin-bottom: 4px; }\n<\/style>\n<p><span style=\"color:red; float: right;\">* markiert Pflichtfelder<\/span>\n<\/p>\n<p style=\"margin-top: 30px;\"><strong>Ihre E-Mail-Adresse:<\/strong><span style=\"color:red;\">&nbsp;*<\/span>\n<\/p>\n<p><span class=\"wpcf7-form-control-wrap\" data-name=\"email\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-email wpcf7-validates-as-required wpcf7-text wpcf7-validates-as-email\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"email\" name=\"email\" \/><\/span>\n<\/p>\n<p style=\"margin-top: 16px;\"><strong>Ihr Name:<\/strong><span style=\"color:red;\">&nbsp;*<\/span>\n<\/p>\n<p><span class=\"wpcf7-form-control-wrap\" data-name=\"voller-name\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"voller-name\" \/><\/span>\n<\/p>\n<p style=\"margin-top: 16px;\"><strong>URL der Website mit dem Problem:<\/strong><span style=\"color:red;\">&nbsp;*<\/span>\n<\/p>\n<p><span class=\"wpcf7-form-control-wrap\" data-name=\"website-url\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-url wpcf7-validates-as-required wpcf7-text wpcf7-validates-as-url\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"url\" name=\"website-url\" \/><\/span>\n<\/p>\n<p style=\"margin-top: 16px;\"><strong>Name oder Kundennummer des onOffice Kunden:<\/strong><span style=\"color:red;\">&nbsp;*<\/span>\n<\/p>\n<p><span class=\"wpcf7-form-control-wrap\" data-name=\"onoffice-kunde\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"onoffice-kunde\" \/><\/span>\n<\/p>\n<p style=\"margin-top: 16px;\"><strong>Plugin-Version:<\/strong><span style=\"color:red;\">&nbsp;*<\/span>\n<\/p>\n<p><span class=\"wpcf7-form-control-wrap\" data-name=\"Plugin-Version\"><select class=\"wpcf7-form-control wpcf7-select wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" name=\"Plugin-Version\"><option value=\"\">&#8212;Please choose an option&#8212;<\/option><option value=\"Andere\">Andere<\/option><option value=\"6.17.1\">6.17.1<\/option><option value=\"6.17\">6.17<\/option><option value=\"6.16\">6.16<\/option><option value=\"6.15\">6.15<\/option><option value=\"6.14\">6.14<\/option><option value=\"6.13\">6.13<\/option><option value=\"6.12\">6.12<\/option><option value=\"6.11\">6.11<\/option><option value=\"6.10.3\">6.10.3<\/option><option value=\"6.10.2\">6.10.2<\/option><option value=\"6.10.1\">6.10.1<\/option><option value=\"6.10\">6.10<\/option><option value=\"6.9.1\">6.9.1<\/option><option value=\"6.9\">6.9<\/option><option value=\"6.8\">6.8<\/option><option value=\"6.7\">6.7<\/option><option value=\"6.6\">6.6<\/option><option value=\"6.5.2\">6.5.2<\/option><option value=\"6.5.1\">6.5.1<\/option><option value=\"6.5\">6.5<\/option><option value=\"6.4\">6.4<\/option><option value=\"6.3.3\">6.3.3<\/option><option value=\"6.3.2\">6.3.2<\/option><option value=\"6.3.1\">6.3.1<\/option><option value=\"6.3\">6.3<\/option><option value=\"6.2\">6.2<\/option><option value=\"6.1\">6.1<\/option><option value=\"6.0\">6.0<\/option><\/select><\/span>\n<\/p>\n<p style=\"margin-top: 16px;\"><strong>PHP-Version:<\/strong>\n<\/p>\n<p><span class=\"wpcf7-form-control-wrap\" data-name=\"php-version\"><select class=\"wpcf7-form-control wpcf7-select\" aria-invalid=\"false\" name=\"php-version\"><option value=\"\">&#8212;Please choose an option&#8212;<\/option><option value=\"8.1\">8.1<\/option><option value=\"8.2\">8.2<\/option><option value=\"8.3\">8.3<\/option><option value=\"8.4\">8.4<\/option><option value=\"Andere\">Andere<\/option><\/select><\/span>\n<\/p>\n<p style=\"margin-top: 16px;\"><strong>Problembeschreibung:<\/strong><span style=\"color:red;\">&nbsp;*<\/span><br \/>\nBitte beschreiben Sie das Problem detailliert inklusive alle Schritte um den Fehler zu reproduzieren. Wenn Sie einen Fehler melden, f\u00fcgen Sie bitte alle zugeh\u00f6rigen Fehlermeldungen bei. F\u00fcgen Sie nach M\u00f6glichkeit au\u00dferdem bitte Screenshots bei, diese sind enorm hilfreich. Sie k\u00f6nnen bis zu drei Bilder hochladen, jeweils maximal 5 MB gro\u00df.\n<\/p>\n<p><span class=\"wpcf7-form-control-wrap\" data-name=\"problem\"><textarea cols=\"40\" rows=\"10\" maxlength=\"2000\" class=\"wpcf7-form-control wpcf7-textarea wpcf7-validates-as-required no-bottom-margin\" aria-required=\"true\" aria-invalid=\"false\" name=\"problem\"><\/textarea><\/span><br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"picture-1\"><input size=\"40\" class=\"wpcf7-form-control wpcf7-file\" accept=\".png,.jpg,.jpeg,.pdf\" aria-invalid=\"false\" type=\"file\" name=\"picture-1\" \/><\/span><br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"picture-2\"><input size=\"40\" class=\"wpcf7-form-control wpcf7-file\" accept=\".png,.jpg,.jpeg,.pdf\" aria-invalid=\"false\" type=\"file\" name=\"picture-2\" \/><\/span><br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"picture-3\"><input size=\"40\" class=\"wpcf7-form-control wpcf7-file\" accept=\".png,.jpg,.jpeg,.pdf\" aria-invalid=\"false\" type=\"file\" name=\"picture-3\" \/><\/span>\n<\/p>\n<h2 id=\"wordpress\">Zugang zu WordPress<span style=\"color:red;\">&nbsp;*<\/span>\n<\/h2>\n<p>Ohne Zugang zu Ihrem WordPress k\u00f6nnen wir das Problem weder untersuchen noch beheben. Aus diesem Grund k\u00f6nnen Anfragen ohne WordPress Admin Benutzer leider nur verz\u00f6gert oder gar nicht bearbeitet werden.\n<\/p>\n<details>\n\t<summary><em>Anleitung zum Anlegen des onOffice-Admin-Benutzers<\/em>\n\t<\/summary>\n\t<ul>\n\t\t<li>\n\t\t\t<p>Benutzername: onOffice\n\t\t\t<\/p>\n\t\t<\/li>\n\t\t<li>\n\t\t\t<p>E-Mail-Adresse: web-support@onoffice.de\n\t\t\t<\/p>\n\t\t<\/li>\n\t\t<li>\n\t\t\t<p>Rolle: Administrator\n\t\t\t<\/p>\n\t\t<\/li>\n\t\t<li>\n\t\t\t<p>Haken f\u00fcr \"Benutzer benachrichtigen\" setzen\n\t\t\t<\/p>\n\t\t<\/li>\n\t<\/ul>\n<\/details>\n<h4 style=\"margin-top: 24px;\" id=\"wp-zugang-checkbox\">Best\u00e4tigung<span style=\"color:red;\">&nbsp;*<\/span>\n<\/h4>\n<p><span class=\"wpcf7-form-control-wrap\" data-name=\"wordpress\"><span class=\"wpcf7-form-control wpcf7-checkbox wpcf7-validates-as-required\"><span class=\"wpcf7-list-item first last\"><label><input type=\"checkbox\" name=\"wordpress[]\" value=\"onOffice-Admin-Benutzer ist angelegt.\" \/><span class=\"wpcf7-list-item-label\">onOffice-Admin-Benutzer ist angelegt.<\/span><\/label><\/span><\/span><\/span>\n<\/p>\n<h2>Zugang zu onOffice enterprise<span style=\"color:red;\">&nbsp;*<\/span>\n<\/h2>\n<p>Um die meisten Problem zu untersuchen, ist ein Support-Zugang zu onOffice enterprise n\u00f6tig. Bitte schalten Sie deshalb die Web-Abteilung frei.\n<\/p>\n<details>\n\t<summary><em>Anleitung zum Anlegen des onOffice enterprise Zugang<\/em>\n\t<\/summary>\n\t<ul>\n\t\t<li>\n\t\t\t<p>In onOffice enterprise klicken Sie oben auf das Fragezeichen und w\u00e4hlen den Punkt \"Freischaltung Support\" aus.\n\t\t\t<\/p>\n\t\t<\/li>\n\t\t<li>\n\t\t\t<p>Klicken Sie in das Feld \"Mitarbeiter\/Abteilung\", geben Sie \"web\" ein und gehen Sie in den Reiter \"Abteilung\". W\u00e4hlen Sie \"Web (Gruppe)\" aus.\n\t\t\t<\/p>\n\t\t<\/li>\n\t\t<li>\n\t\t\t<p>Beim Feld \"Zeitraum\" empfehlen wir mindestens einen Monat oder \"Permanent\".\n\t\t\t<\/p>\n\t\t<\/li>\n\t\t<li>\n\t\t\t<p>Klicken Sie auf den Button \"Jetzt freischalten\".\n\t\t\t<\/p>\n\t\t<\/li>\n\t<\/ul>\n<\/details>\n<p><br \/>\nEine ausf\u00fchrliche Erkl\u00e4rung zur Freischaltung finden Sie in unserer <a href=\"https:\/\/de.enterprisehilfe.onoffice.com\/help_entries\/aufbau-der-oberflaeche\/inhalt-menueleiste\/fragezeichen-menue\/\">Online-Hilfe<\/a>.\n<\/p>\n<h4 id=\"enterprise-zugang-checkbox\">Best\u00e4tigung<span style=\"color:red;\">&nbsp;*<\/span>\n<\/h4>\n<p><span class=\"wpcf7-form-control-wrap\" data-name=\"enterprise\"><span class=\"wpcf7-form-control wpcf7-checkbox wpcf7-validates-as-required\"><span class=\"wpcf7-list-item first last\"><label><input type=\"checkbox\" name=\"enterprise[]\" value=\"onOffice enterprise Zugang ist erteilt oder beantragt.\" \/><span class=\"wpcf7-list-item-label\">onOffice enterprise Zugang ist erteilt oder beantragt.<\/span><\/label><\/span><\/span><\/span>\n<\/p>\n<h4 id=\"weitere_zugaenge\">Weitere Zug\u00e4nge\n<\/h4>\n<p>Diese Punkte sind optional, erleichtern unsere Arbeit aber sehr.\n<\/p>\n<ul>\n\t<li>\n\t\t<p>Eine frei zug\u00e4ngliche Ausgabe der Funktion phpinfo();\n\t\t<\/p>\n\t<\/li>\n\t<li>\n\t\t<p>Einen FTP-Zugang zur WP-Installation (gerne auch ein identisch konfiguriertes Staging-System)\n\t\t<\/p>\n\t<\/li>\n\t<li>\n\t\t<p>Einen SSH-Zugang mit Shellzugriff\n\t\t<\/p>\n\t<\/li>\n<\/ul>\n<h2>Ihre Zustimmung<span style=\"color:red;\">&nbsp;*<\/span>\n<\/h2>\n<p><span class=\"wpcf7-form-control-wrap\" data-name=\"datenschutz\"><span class=\"wpcf7-form-control wpcf7-acceptance\"><span class=\"wpcf7-list-item\"><label><input type=\"checkbox\" name=\"datenschutz\" value=\"1\" aria-invalid=\"false\" \/><span class=\"wpcf7-list-item-label\">Ich bin mit den <a href=\"https:\/\/de.onoffice.com\/datenschutz.xhtml\" target=\"_blank\" rel=\"noopener noreferrer\">Datenschutzbestimmungen<\/a> einverstanden.<\/span><\/label><\/span><\/span><\/span>\n<\/p>\n<p><span id=\"wpcf7-6abf22063a0c2-wrapper\" class=\"wpcf7-form-control-wrap cf7apps-honeypot-wrap agb-wrap\" style=\"position:absolute;width:1px;height:1px;padding:0;margin:-1px;overflow:hidden;clip:rect(0,0,0,0);white-space:nowrap;border:0;\"><input type=\"hidden\" name=\"agb-time-start\" value=\"1790910982\"><input type=\"hidden\" name=\"agb-time-check\" value=\"4\"><label for=\"wpcf7-6abf22063a0c2-field\" class=\"hp-message\">Please leave this field empty. Bitte lassen Sie dieses Feld leer.<\/label><input id=\"wpcf7-6abf22063a0c2-field\"  placeholder=\"honeypot\"  class=\"wpcf7-form-control wpcf7-text\" type=\"text\" name=\"agb\" value=\"\" autocomplete=\"new-password\" tabindex=\"1000\" data-cf7apps-tabindex=\"1000\" \/><\/span>\n<\/p>\n<p><span class=\"wpcf7-form-control-wrap\" data-name=\"disclaimer\"><span class=\"wpcf7-form-control wpcf7-acceptance\"><span class=\"wpcf7-list-item\"><label><input type=\"checkbox\" name=\"disclaimer\" value=\"1\" aria-invalid=\"false\" \/><span class=\"wpcf7-list-item-label\">Ich bin damit einverstanden, dass onOffice-Mitarbeiter \u00c4nderungen an meiner WordPress-Website vornehmen. Die onOffice GmbH \u00fcbernimmt dabei keine Verantwortung f\u00fcr den Betrieb meiner Website. Ich sorge selbst f\u00fcr die Datensicherung meiner Website-Daten.<\/span><\/label><\/span><\/span><\/span>\n<\/p>\n<p><input class=\"wpcf7-form-control wpcf7-submit has-spinner\" id=\"submit-button\" type=\"submit\" value=\"Anfrage abschicken\" \/>\n<\/p><div class=\"wpcf7-response-output\" aria-hidden=\"true\"><\/div>\n<\/form>\n<\/div>\n\n<\/div><\/section><\/p><\/div><div  class='flex_column av-av_one_third-feecfcc73494c68bb0d1632d1d5c38ae av_one_third  avia-builder-el-12  el_after_av_two_third  avia-builder-el-last  flex_column_div  column-top-margin'     ><section  class='av_textblock_section av-locxih3n-e054a2043e1ddcad350a58527915e8dd '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><h2>Unser Support ist aus den folgenden Gr\u00fcnden nur online verf\u00fcgbar:<\/h2>\n<ol>\n<li>Wir k\u00f6nnen Ihre Website, Systemdetails und andere wichtige Informationen sofort einsehen, damit wir Probleme effektiv beheben k\u00f6nnen.<\/li>\n<li>Es ist schneller. Wir k\u00f6nnen Ihren Fragen genau auf den Grund gehen, ohne Sie in die Warteschleife zu legen. 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